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SAP C_C4H47_2503 Exam Syllabus Topics:
Topic
Details
Topic 1
- Machine Learning and Gen AI: This section of the exam measures the skills of an Innovation Consultant and explores how SAP Sales Cloud Version 2 utilizes machine learning and generative AI. These technologies are used to automate tasks, gain insights, and enhance the intelligence of sales processes.
Topic 2
- General, Company, Users, and Control Settings: This section of the exam measures the skills of a System Administrator and focuses on how to manage foundational system settings. It includes setting up employees, users, authorizations, business roles, and the organizational structure to control access and processes efficiently.
Topic 3
- Activities Management: This section of the exam measures the skills of a Sales Support Specialist and focuses on managing tasks and calls. It includes features such as call lists and task management to help users stay on top of daily sales activities and follow-ups.
Topic 4
- Set-up of Sales-Specific Capabilities: This section of the exam measures the skills of a Sales Operations Specialist and covers configuring essential sales features such as leads, opportunities, pipeline management, forecasting, activities, and integration with tools like Microsoft Teams and email. It focuses on tailoring sales processes for productivity and visibility.
Topic 5
- Master Data: This section of the exam measures the skills of a Data Steward and focuses on maintaining critical customer and product-related master data. It includes managing accounts, individual customers, contacts, products, registered products, and pricing elements within SAP Sales Cloud.
Topic 6
- Playbook, Digital Selling Workspace, and Guided Selling: This section of the exam measures the skills of a Digital Sales Manager and focuses on features that support structured selling. It includes working with the Playbook, using the Digital Selling Workspace, and applying Guided Selling techniques to drive better customer engagement and sales outcomes.
Topic 7
- SAP Sales Cloud Version 2 in App and Side-by-Side Extensibility: This section of the exam measures the skills of a Technical Consultant and explores how to customize and extend SAP Sales Cloud Version 2. It includes both in-app extensibility and side-by-side development options for enhancing functionality while maintaining system stability.
Topic 8
- Leads and Opportunity Management: This section of the exam measures the skills of a Sales Executive and evaluates knowledge of working with leads and opportunities. It also includes using the pipeline and forecast tracker to monitor and manage sales performance throughout the sales cycle.
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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 Sample Questions (Q73-Q78):
NEW QUESTION # 73
You have been asked to configure a new pricing procedure for Opportunities and would like to create a determination rule for using it. Which data can be used when creating a pricing determination rule?
Note: There are 3 correct answers to this question.
- A. Division
- B. Product
- C. Document Type
- D. Sales Unit
- E. Sales Organization
Answer: A,C,E
NEW QUESTION # 74
As an Administrator, you want to configure Opportunity for the mobile app. Which of the following configurations can be performed? Note: There are 3 correct answers to this question.
- A. Rearrange fields using drag-and-drop feature
- B. Add new fields from the list of available fields in Opportunity Header
- C. Configure Opportunity status
- D. Define fields that you want to see in the product add/edit form
- E. Configure Opportunity type
Answer: A,B,D
NEW QUESTION # 75
When configuring Appointments, which categories are provided as system defaults and cannot be deleted? Note: There are 2 correct answers to this question.
- A. Task
- B. Outbound Phone Call
- C. Inbound Phone Call
- D. Meeting
Answer: B,D
NEW QUESTION # 76
When performing mobile administration, what setting should an Administrator configure in order to change the arrangement of fields that should appear in every contact card on the Contacts page?
- A. Header
- B. List
- C. Create
- D. Tabs
Answer: B
NEW QUESTION # 77
What is the difference between Pre Hook and Post Hook rules?
- A. Post Hook determines read and write access; Pre Hook determines read access only.
- B. Pre Hook allows users to make changes to the default value; Post Hook does not allow it.
- C. Pre Hook prevents users from making changes to the default value; Post Hook does not prevent it.
- D. Pre Hook is valid only with Determination Rules; Post Hook is valid only with Validation Rules.
Answer: C
NEW QUESTION # 78
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